- Ledraplastic equipment is of the highest quality and with due care should last for years.
- Any ball, whether of Burst Resistant Quality or not, is vulnerable to puncture. The ball is at risk if used outside. Do not use on concrete floors, brick or gravel surfaces. Keep away from sharp objects, edges and naked flames.
- Fitballs should not be kicked or used as a football.
- Check user’s clothing for sharp edges such as name badges, belt, watch or shoe buckles.
- Check the floor for sharp objects such as drawing pins or staples, particularly if using the ball as office seating or in Tradeshow areas. In gyms, beware of metal-edged equipment.
- Ledraplastic balls are independently University tested with a tolerance of 300 kg.
- Balls are guaranteed against manufacturing defects only and this does not extend to balls that have been over-inflated or damaged in use.
- Check Fitballs regularly and remove from service any that have scratches or other surface damage.
- Keep out of direct sun light.
- Fitballs are unable to be patched or repaired.
Q. Is the Fitball™ (Burst Resistant Quality) BRQ?
A. We have a selection of balls within the Fitball™ range which have a BRQ rating.
The Gymnic Plus, Classic Plus, Arte, Body Ball, Sit ‘n’ Gym and Physio Rolls all have Burst Resistant Rating of 300kg. For further information, refer to product description for individual items.
Our Fitballs are seriously safe!
The below picture is an Independent Safety Testing done by the Centre for advanced Structural Engineering of Sydney in Australia, which actually shows the fitball holding 9000kg without bursting.
Start of test – no load
Further test – 500kg
1500kg load
9000kg load
Q. Are the Fitball™ products safe for children?
A. Yes our products are all made out of PVC; they are extremely durable and can be used indoors and out. No latex is used which is an advantage over other products.
Products
All of our products have been designed with safety in mind. All products are phthalate, latex and NRL (Natural Rubber Latex) free PVC products. The advantage of latex free is that it prevents problems associated with hypersensitivity allergic reactions. NRL is toxic to children if the surface comes in contact with their mouth. All toys are NRL free, which means children can lick the product, as many kids will and there will be no adverse effects as there is with other PVC products.
We try to edit our photos to show the products as life-like as possible, but please understand the actual colour may vary slightly from your monitor. Our lighter balls; including but not limited to our Opti-ball and Pearl range will appear darker until inflated. We cannot guarantee that the colour you see accurately portrays the true colour of the product due to monitor differences and changes. Any returns for a product due to customer dissatisfaction with a colour (that is not a fault) will need to comply with the Fitball Policy.
Q. How do I choose the right size Fitball™ for me?
A. Below is a guide for determining your correct Fitball size.
There are two ways to determine the correct size Fitball for your height.
By measuring from the tip of the shoulder to the fingertips or by using your standing height.
- 30cm Ball, Standing Height: <135cm (<4'4)
- 45cm Ball, Standing Height: 135-154cm (4’4 to 5’0)
- 55cm Ball, Standing Height: 155-169cm (5’1 to 5’5), Arm Length: 56-65cm
- 65cm Ball, Standing Height: 170-184cm (5’6 to 6′0), Arm Length: 66-80cm
- 75cm Ball, Standing Height: 185-204cm (6’1 to 6’7), Arm Length: 81-90cm
If seated on the fitball™, your hips should be slightly higher than knees.
When prone over the ball, hands and feet should be able to be placed firmly on the ground.
Please note these sizes are the maximum diameter. If you prefer a smaller/softer ball, you can keep it inflated 2cm below the maximum size.
Fitball size can also be a matter of personal preference, and varies based on your purpose of use. Please take care and consideration when choosing your Fitball size as we cannot accept returns on opened, inflated or used Fitball’s, your return must be in the same condition they are received in.
Q. How do I properly inflate my Fitball™?
A. INFLATION – two-stage inflation is recommended.
- When inflating the ball for the first time, inflate to several centimetres LESS than the maximum. Leave the ball overnight in a warm room, to allow the ball to expand and then top up to desired size. The fitball is latex free and can take a few top ups to get to the desired diameter.
- Please ensure you use the correct pump to inflate the ball. The description of each ball will confirm whether this should be the Faster Blaster or Flexi Needle Hand Pump. If you use the incorrect pump, it may not generate enough pressure to inflate the ball to its maximum diameter.
- Fitballs may be inflated by using a hand pump or compressor. Take care when using a compressor. Compressors can be more effective when the ball is not expanding to the desired size. (Max atm 0.1-PSI 0.5) The ball is NOT inflated to a pressure but according to the maximum diameter. A bicycle pump is not suitable.
- Inflate Fitballs at room temperature (20deg C) rather than at extremes of heat or cold.
- Each ball has a maximum diameter printed on it. DO NOT EXCEED THIS DIAMETER this will result in the ball voiding warranty.
- Circumference: (measure around the fattest part of the ball) 55 cm ball = 173 cm 65 cm balls = 204 cm 75 cm balls = 235 cm
- The ball has a simple stopper (plug) supplied. You are unlikely to need the small valve supplied with some balls. When the ball is fully inflated press the stopper firmly into the air hole.
- Balls will “give” a little depending on the type of use. It might need topping up periodically, depending on use.
- 1 year warranty
Q. Can I use a Fitball if I have an injury?
A. Fitballs are widely used to strengthen the back and core stability; however it is important to get medical advice. Please consult you GP or Medical Practitioner.
Q. Does the Fitball come with a set of exercises?
A. The Fitball™ comes with a 8 page fold out exercise sheet, listing some do’s and don’t on the Fitball™.
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Ordering Process
When placing an order, you agree that any and all information you give us is accurate and complete.
Please allow 1-2 business days for order processing.
All orders are subject to acceptance and product availability. All prices listed on online are correct at the time of entering the information, however, we reserve the right to change prices of any product at any time. The total price of your order, including any sales taxes and delivery charges, will be displayed prior to your purchase confirmation.
If your order cannot be processed, you will be contacted by us to notify you of the reason why and our proposed solution.
Please allow an additional week (approximately) on top of this for back order items.
Delivery methods and charges
We will send your purchased items to the address you provide at checkout. Purchased products will be sent using Direct Freight or Toll. Please note, we will need a street address and do not accept PO Box. Shipping can take approximately 1-5 business days from date of dispatch, however this may be longer depending on your location.
Please ensure that you provide accurate credit card details, delivery address and other information that we request from you in order to process your payment and check them carefully before you click “pay” as we can’t amend mistakes after the sale has gone through. We may not be able to process your payment or deliver your products successfully if the information you provide is incorrect.
Please note we are not responsible for any parcels sent to an incorrect address when you have provided incorrect details as well as any re-direction fee’s should amendments need to be made after they have been processed/shipped (when possible).
Standard delivery charge is $20+ gst is applicable on all orders. Delivery is available in Australia only. Please note you are responsible for being available to receive or collect your parcel within the couriers time-frame. If your order is undelivered and returned to sender (Fitball) you will need to pay a new shipping charge to have the order sent to you. Your original shipping charge is non-refundable. If you decide not to have your order sent back to you, we will refund your order minus the original shipping fee.
Pick-up Orders – Blackburn, Victoria
If you would prefer to collect your order, you can complete your order online and select “Local Pick-up” during the shipping selection. This will ensure you are not charged and shipping costs.
Once we receive your online order, you will receive an email to confirm when it is ready for collection. Please note this also may take 1-2 business days for processing. Should you need an order urgently, please call the team ahead of placing your order and we can confirm how long it will likely take for your order to be completed and available to collect. Pick up orders are available for collection between 9am-5pm Monday- Friday. We are not open on weekends.
Refund Policy
Items can be returned within 14 days (of receiving the order) for a full refund (excluding freight). To be eligible for a return, your return must be in the same condition they are received in. This includes unopened, not inflated and unused. To complete your return you must email us at [email protected] with the details of the item you are returning for a refund to be processed.
Please be advised all sales items are final and not eligible for refund or exchanges.
Please note freight charges for returns are at your expense and non-refundable.